FXTPROMARKETS (“we,” “our,” “us”) is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or trading platform (collectively, the “Services”).
By using our Services, you consent to the data practices described in this Policy.
We process personal data in compliance with:
The General Data Protection Regulation (GDPR) – EU Regulation 2016/679
The Financial Action Task Force (FATF) AML/CFT Standards
The ePrivacy Directive
Other applicable international privacy and data protection laws.
We may collect the following types of personal data:
Identification Data: Full name, date of birth, nationality, government-issued ID (e.g., passport, ID card).
Contact Data: Email address, phone number, residential address.
Financial Data: Bank account details, payment method info, trading activity, transaction history.
Technical Data: IP address, browser type, device identifiers, operating system, access times.
KYC/AML Data: Documents and information used for identity verification and anti-money laundering compliance.
Your data is used for the following purposes:
To open and manage your trading account.
To verify your identity (KYC) and comply with AML/CFT regulations.
To process transactions and manage deposits/withdrawals.
To provide support, updates, and essential account-related communication.
To improve the functionality and security of our Services.
For marketing purposes (with your consent or legal basis).
To comply with legal and regulatory obligations.
We do not sell your personal information. However, we may share your data with:
Regulatory authorities (if required by law).
Third-party service providers (e.g., payment processors, KYC vendors).
Affiliated entities or business partners under strict data protection agreements.
Legal bodies during investigations or legal proceedings, as required.
All third parties are obligated to handle your data securely and only for the specified purpose.
Where applicable, your personal data may be transferred to and processed in countries outside of your residence. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) under GDPR.
We retain your personal data for as long as necessary to:
Fulfill the purposes described in this Policy.
Meet legal, regulatory, or internal business requirements (e.g., 5–7 years under AML laws).
Depending on your jurisdiction, you may have the following rights:
Access to your personal data.
Correction of inaccurate or incomplete data.
Deletion or restriction of your data (subject to legal obligations).
Data portability.
Objection to certain processing (e.g., marketing).
Withdrawal of consent at any time (where processing is based on consent).
To exercise these rights, contact us at: privacy@fxtpromarkets.com
We use cookies and similar tracking technologies to enhance user experience, analyze platform usage, and provide targeted advertisements. You may manage or disable cookies through your browser settings.
For full details, see our Cookie Policy.
We implement industry-standard security measures including:
SSL encryption
Two-factor authentication (2FA)
Secure data storage and access control
Regular security audits
We may update this Privacy Policy from time to time. All changes will be posted on our website, and where necessary, we will notify you.
For questions, concerns, or data requests, contact:
📧 trade@fxtpromarkets.com
🌐 www.fxtpromarkets.com